Canceling an AOL account should be easy, Shouldn't it? Well not according to the thousands of people who want to cancel their AOL account every week, And especially not according to Vincent Ferrari. Vincent Ferrari called AOL to cancel his account and decided he would record the phone conversation to prove once and for all that it either was or was not difficult to cancel your AOL account.
When Vincent Ferrari finally got through to a human being at AOL he had the misfortune of speaking to "John" who sounds like he has the attention span of belly button fluff and has worse hearing than a deaf guy. After being told that Vincent wanted to CANCEL HIS ACCOUNT! He continued to try and find a solution that would let Vincent KEEP his AOL account.